Frequently asked questions
ReadyStack Digital gets Australian small businesses online and keeps the work coming in. We build websites, rebuild slow or outdated ones, set up your business email and Google presence, and add an AI receptionist that answers calls and enquiries around the clock.
Small businesses everywhere: service providers, consultants, trades, clinics, restaurants, recruitment and more: any business that needs a professional, trustworthy online presence.
No. Our monthly plans are month-to-month. You stay because the work is good, not because you’re locked in.
It is an assistant that answers your calls and website messages when you cannot. It knows your services, prices and area, answers the customer’s question, takes their details, and books the job into your calendar. It works at 2am and on public holidays.
Three levels. Chat is free when we build your website, with $149 a month to run it, and answers questions about your business and services. Reception is $1,499 to set up and $149 a month, and adds real phone answering, qualifying and calendar booking. Custom is for an agent built around a specific job and is priced once we have talked through what you need.
The chat agent is, yes. There is no setup fee for it when we build your site, because we are already learning your services and pricing to write the site itself. You pay $149 a month to host, monitor and keep retraining it, and there is no lock-in.
The ones businesses ask for most are chasing quotes that went quiet, asking happy customers for a review, reminding people when it is time to rebook, cutting no-shows with appointment reminders, following up unpaid invoices, and routing enquiries across locations or trades. If yours is not on that list, tell us and we will work out whether it is buildable.
Both. It handles chat on your website and takes real phone calls, so an enquiry gets answered whether the customer types or rings.
It stops guessing and hands over. You get the customer’s name, number and what they wanted, straight away by email, so you can call back with the full picture instead of a missed-call notification.
Your services, pricing, service area, opening hours and the questions your customers actually ask. We build that from your website and a short conversation with you, then keep tuning it as you tell us what to change.
A website is the usual home for it, and most businesses start there. If you already have a site you are happy with, we can add the AI receptionist to it on its own.
ReadyStack Digital builds and manages websites for small businesses across Australia, from one-page landing sites to full multi-page builds, with fixed pricing, no lock-in contracts, and everything (hosting, email, SEO and ongoing care) handled in one place.
A one-page landing site starts from $799, a site of up to 5 pages runs $1,799–$2,499, and larger 6–10 page builds are $2,799–$3,799. Ongoing Managed Website Care starts from $99/month. See the full breakdown on our Packages page or get an instant estimate.
A typical small-business website is ready to review within 1–3 weeks, depending on the number of pages and how quickly we receive your content and feedback.
Not always. Most local businesses only need a fast, professional website with contact forms, SEO and secure hosting. We recommend WordPress only when you specifically need heavy editing or plugins.
Yes. Every site is built mobile-first, optimised for performance, and tested across devices so it loads quickly and looks great everywhere.
Yes. We can rebuild or refresh an existing site, keep what’s working, improve the rest, and connect your domain, email and SEO cleanly.
Every website includes SEO foundations: page titles, meta descriptions, sitemap, heading structure, image alt text and Google Search Console setup. Ongoing search monitoring is included with Managed Website Care, and Website Care Plus adds monthly blog posts to keep you climbing.
Yes. We optimise your Google Business Profile and local signals so nearby customers can find you in search and maps.
SEO is a steady build. Foundational improvements help immediately, while local ranking gains typically appear over a few months of consistent on-page work and content.
Yes. We set up professional, domain-based email such as info@yourbusiness.com.au and configure it so it’s reliable and secure.
Yes. We can set up and connect Microsoft 365 or Google Workspace, or a simpler mailbox option if that suits your business better.
Yes. We set up the records that prove an email really came from you, so your quotes and replies land in the inbox instead of the spam folder. For the technically minded, that is MX, SPF, DKIM and DMARC.
Instagram, Facebook, TikTok and LinkedIn, plus SEO blog posts. We focus on the platforms where your customers actually spend time.
Yes. We plan topics, design branded posts and write clear, on-brand captions aligned with your services and goals.
It depends on the plan you choose. We agree the number with you up front so you know exactly what you are getting each month, and we can change it as the business grows.
Always. You review everything in one place and approve before anything goes live. Nothing is posted without your sign-off.
Hosting management, domain and DNS checks, SSL monitoring, backups, contact-form testing, basic SEO monitoring, Search Console checks and small updates, with more included on higher plans.
Just email us. Small updates are included in your plan; larger work is quoted clearly up front before anything begins.
We aim to reply within one business day, and sooner for anything that is stopping enquiries reaching you.
Yes. Plans are month-to-month with no lock-in. You own your domain and content.
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Australia-wide · No lock-in contracts · Plain-English support