The phone goes while you are mid colour
You cannot stop halfway through a foil to take a booking. It rings out, the caller tries the salon two doors down, and you never find out it happened.
Beauty & Wellness
Bookings that keep coming while your hands are full
Nine hours on the floor and the enquiries do not stop for any of it. The phone, the website chat and the message that lands at eleven at night all get answered, priced and booked before you finish the blow-dry.
Sound familiar
Where the work leaks out
These are the questions we hear from hair salons and beauty salons every week. Every one of them is a job that nearly got away.
The enquiry that came in at 11pm
A lot of the questions you get arrive after close, on Instagram, asking what a balayage costs and how long it takes. By the time you are at the basin the next morning they have booked somewhere that replied.
A cancellation at 9am leaves a hole at 11
One text saying they cannot make it and there is a two hour hole in the middle of the day. Filling it means ringing regulars between clients, which is exactly when you have no hands free.
The grid has not moved in six weeks
People look at your feed before they book, and a quiet account reads as a quiet salon. Shooting and posting properly is real work, and it is the first thing dropped when the day runs long.
Nobody can find what anything costs
Someone new looking for a day spa in Brisbane wants to know what a 60 minute massage runs to before they call. If your prices live in a link tree or nowhere at all, they keep scrolling.
A Sunday, 10:20pm
A woman on the Gold Coast is on the couch scrolling and decides she wants her colour done before a wedding on Saturday. She finds you on Instagram, taps through to the site, and asks whether a colourist is free before the weekend and what a half head of foils costs. The agent gives her your price, offers Thursday at 2pm or Friday at 9am, takes her number, and books Thursday. Your senior stylist opens the diary on Monday to a new client already in it, from a message that would otherwise have sat unread until Tuesday.
What we build
Built around how you actually work
An agent that books while your hands are full
It answers the phone and the website chat around the clock, knows your service list and how long each treatment takes, and puts new clients into the diary instead of into a voicemail box.
Reminders and a waitlist that fill the gaps
A custom agent chases the confirmation the night before, so a wobble becomes a reschedule instead of an empty chair. When a gap does open it goes straight back out to the clients who wanted that time and could not get it.
Social content so the feed stays alive
Branded posts and captions written from your work and scheduled for you. You approve the month before anything goes out, so the account a new client checks looks like a salon that is busy.
A website with your prices on it
Your treatment menu, what each one costs, your team and your room, on a page that loads fast on a phone. It is also what shows up when someone searches for a hair salon in Melbourne on their lunch break.
Questions
What beauty & wellness ask us
We already take bookings in an app. Why add an agent?
Because the enquiry comes before the booking. People want to know what a treatment costs, how long it takes and whether you can fit them in before Saturday, and a booking app answers none of that. The agent does, then sends them into the app you already use. It covers the exact step where new clients give up.
Will clients know they are talking to an AI?
Yes, and we write it so that is not a problem. It uses your salon name, it sounds like your front desk, and it says it is an assistant when it is asked. What people actually care about is getting a real answer at ten at night instead of a read receipt.
Who makes the social posts?
We do. We write the captions, brand the posts and schedule them, working from the photos you already take on your phone between clients. You see the month and approve it before anything is published.
Ready when you are
Let's get your beauty & wellness business winning more work
Tell us what you need and we will come back with a fixed price. No obligation, no lock-in.
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